Faster Client App Launch, Real-Time CaseChat, and Smoother Sign-In

The Quilia client app 2026.6.1 is a speed and reliability release for the moments clients feel most often: opening the app, checking messages, signing in, uploading photos, and reading documents. Returning clients get back to their case faster, CaseChat feels live, and common support paths now stay inside one clearer app experience.

The app opens where clients left off app

Returning clients no longer have to wait on a full session check before the app shows something useful. On cold launch, Quilia uses the saved session and last route to open the right screen immediately, then checks the server in the background and corrects only if something actually changed.

Home content also paints from cache. Tasks, requests, appointments, and case details can appear right away from the last known state while the app quietly refreshes, so clients are not staring at a spinner before they can act.

CaseChat feels live on mobile app

CaseChat now receives new messages instantly over a live connection. Opening a conversation loads recent history reliably, and reopening a chat uses the app's local cache first, so active conversations come back without a full reload.

The app still reconciles messages by id across history, live delivery, and optimistic sends, so the client sees the new message quickly without duplicate rows.

Sign-in and case selection are steadier app

Single-case clients now land directly on Home after sign-in instead of briefly flashing through the case picker. Clients with more than one active case keep the case picker, but the picker has its own cleaner header without in-case branding or chat controls before a case has been selected.

A deeper cold-start bug is fixed too. Multi-case clients could sometimes be sent back to sign-in when launching the app from a closed state. The sign-in screens now live outside the authenticated app shell, so the logged-in app no longer has a sign-in fallback to snap back to.

One clearer ℚ Help experience app

Help screens across the app now open as one consistent ℚ Help conversation. Instead of many separate help pop-ups with different shapes, each topic appears as a simple chat-style thread with clearer, friendlier guidance.

Localized help is repaired as part of the same release. Non-English help content now renders correctly instead of showing broken object text, and the ℚ Help title itself is translated.

Photos and documents behave better app

iPhone photos selected or captured in the app now upload as JPEG at the source. That means new photos display correctly in browsers and the portal without waiting for downstream conversion work.

PDFs now open inside the app on iOS through the in-app viewer, so clients can read documents without being kicked out to another app. Android continues to use the system viewer where the platform handles PDFs more reliably.

Check-ins, notifications, and language fixes app

• Case check-in notifications open the right place. Tapping a case check-in notification now opens the check-in screen for that case.
• Lost-time check-ins open the editable list. When a check-in asks a client to review missed work time, the app opens the missed-times list so the client can fix an existing entry or add a new one.
• The app uses the client's language immediately. If a client's account language is not English, the app applies it during sign-in instead of waiting until a case opens.
• More labels are translated. Case check-in, Complete Requests, ℚ Help, and the renamed Health Check-in screen now use localized copy. Tagalog and Mongolian translations were also cleaned up where prior syncs had pulled in the wrong language.
• iOS headers are more reliable. Home, Case, Health, and Files now use the app's custom header on iOS, preventing content from drawing under the notch and avoiding a stuck first-load refresh spinner.