Enhanced Client Communication and Reputation Management

Version 2026.2.1 introduces shareable Google Review celebration cards, customizable client invitations, and richer messaging capabilities to the Quilia attorney portal.

Shareable Google Review Cards

• Branded celebration cards: Create professional, branded cards to celebrate positive Google Reviews featuring reviewer photos, star ratings, and your firm's branding
• Team recognition: One-click sharing makes it simple to recognize great client feedback and boost team morale across social media or internal communications

Customizable Client Invitations

• Personalized messaging: Customize the messages your clients receive when invited to join the platform, setting your firm's tone and messaging
• Organization-level templates: Set invitation message templates at the organization level for a consistent brand experience across all client communications

Multi-Platform Video Embeds

• Inline video display: Send video links from YouTube, Vimeo, and other platforms in messages with videos displaying inline for a richer communication experience
• Seamless sharing: Share educational content, case updates, or firm resources directly within client conversations

Enhanced Profile Image Security

• Private storage: Profile photos are now stored in private, secure storage with controlled access, improving data privacy while maintaining the same user experience

Bug Fixes and Stability

• Client detail page: Fixed issue where action buttons were hidden on the client detail page
• Case type selection: Case type dropdown now correctly shows all enabled and unconfigured case types, making case creation more reliable
• Incident details: Fixed asset description display issues on incident pages
• NEOS integration reliability: Improved handling of failed case imports with automatic daily retries for up to 7 days, followed by escalation notifications to ensure no cases are missed