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Latest updates from Quilia
Stay informed with product updates, company news, and insights on how Quilia helps personal injury law firms improve client communication and case outcomes.
Your Client Portal Should Help Clients Stay in Treatment
A personal injury client portal should do more than cut status-update calls. It should help clients stay engaged, keep appointments, and keep treatment from slipping.
Personal Injury Case Management Software Needs a Real Client Portal
Personal injury case management software only solves part of the problem if firms still rely on status update calls instead of a client portal people actually use.
AI Demand Letters for Personal Injury: Where It Helps, Where It Hurts
AI can cut an hour off a demand letter draft. It can also cost you $50,000 in settlement value if you use it wrong. A field guide to the workflow that actually works.
AI for Plaintiff Law Firms: What Actually Works in 2026
A field-tested look at where AI earns its keep at plaintiff firms — intake triage, demand letters, medical record summarization, and client communication — plus the parts that still need a human.
AI Intake for Personal Injury Firms: The Workflow That Signs Cases
Most PI firms lose 30-40% of viable cases between first contact and signed retainer. AI intake done right cuts that in half. Done wrong, it rejects your best cases before a human sees them.
AI Medical Records Review for Personal Injury: What Actually Works
Extracting treatment dates, providers, diagnoses, and billed amounts from a stack of unstructured records used to take a paralegal an afternoon. AI does 85-95% of it in minutes — but the remaining 5-15% is where cases get made or broken.
What Are You Using for Your Client Portal?
A practical guide to client portal options for PI firms - from doing nothing, to CMS built-ins, to dedicated communication tools.
Your Best Communication Still Isn't Good Enough
Many PI clients feel lost because firm communication lacks context about case phases and timelines. Proactive education, via tools like Quilia or AI summaries, sets expectations and reduces client anxiety.
E-Signatures, Built Into the Client Experience
Stop chasing clients for signatures. Quilia Ink puts e-signatures inside the app they already use, so documents get signed in minutes instead of days.
What Your Medical Providers Wish Attorneys Knew
We've talked to hundreds of PI coordinators. The same complaints come up every time. Here's what medical providers wish attorneys understood about working lien cases together.