Client Engagement Platform for Law Firms
Streamline every step of your case with HIPAA-compliant communication, treatment tracking, and case-management integration.
Quilia is the client app that streamlines every step of your case. It helps you achieve stronger settlements, more referrals, and lower costs.
How does Quilia work?
Quilia automates client engagement in three simple steps:
- 1Client receives an SMS invite
with a magic link to download the Quilia app
- 2Clients complete onboarding and track treatment
in the mobile app with daily pain scores and appointments
- 3All data syncs automatically
to your case management system, or access via email updates and the attorney portal
See the complete client journey from first contact to resolution.
Is Quilia HIPAA compliant?
We protect every confidential detail. This builds trust that leads to better case outcomes and increased referrals.
Our client engagement platform keeps your firm's messages and documents HIPAA compliant.
- Secure client chat with encryption
- Security & compliance details
How fast is client onboarding?
Your clients set up their Quilia profile in minutes. This enables improved communication, precise treatment tracking, and faster case progression.
- Enhanced communication with your firm
- Accurate injury treatment tracking
- Accelerated property damage handling
- Stronger case support for fair compensation
What does Quilia automate?
Smart invitations, follow-up sequences, phase-based updates, and re-engagement workflows run automatically. Your team focuses on cases while Quilia keeps clients informed.
How does the Daily Feed keep everything organized?
The Daily Feed consolidates tasks, appointments, and pain scores into one intuitive screen. This reduces administrative overhead and cuts costs.
How does treatment tracking work in Quilia?
Capture appointments, pain scores, provider lists, and medications all in one place. This builds stronger cases with reliable treatment tracking.
Every detail supports a higher settlement.
Integrates with your existing case management system
How does daily pain reporting work?
Daily pain score submissions ensure your case data is accurate. This reinforces your evidence for better outcomes.
How does AI improve case outcomes?
Our AI analyzes client data to deliver personalized insights and automated updates. This boosts efficiency and reduces costs.
Why Choose Quilia?
- HIPAA-compliant messaging and docs
- One hub for treatment tracking
- Integrations that cut admin work
- AI insights that surface risks and next steps
Can I white-label Quilia for my firm?
A seamless, white-labeled experience reinforces your firm's identity and builds client trust. This drives more referrals.
Testimonials
We have worked with some amazing clients
"Quilia makes it easy for clients to track medical appointments, upload bills, and log notes—all of which integrate directly into our system. It's a game-changer for keeping cases organized. For what we get, Quilia is pretty affordable. It makes the client experience what we'd expect if we were going through this ourselves."
"Quilia has quickly become an essential part of our process. The proactive notifications save time, reduce confusion, and make our communication with clients smoother than ever."
"Last car accident I got into was a difficult process, texting and getting emailed paper files to send all the info to my attorney. Quilia makes it easy to keep my attorney updated and give them all the details about my accident. Great app and I'm looking forward to getting the compensation I deserve."
"Working with Quilia has been a game-changer. Onboarding was a breeze, and their team's outstanding responsiveness and meticulous attention to detail ensure that nothing falls through the cracks. Their commitment to excellence has made our workflow significantly more efficient, giving us confidence in every client interaction."
"Quilia has streamlined KRLG's client communications and made the process much smoother. Instead of waiting for emails to be saved into the system, Quilia places items directly into our file. This saves our legal team time, keeps us organized, and allows us to focus on delivering great results."
"Quilia helped our firm identify gaps in treatment that were causing us to leave money on the table. Now we know our clients are getting the treatment they need, and we get the data we need to build their case."
How It Works FAQs
Will clients actually use the app?
Yes. Over 85% of invited clients sign up within the first 48 hours. Engagement stays high thanks to timely reminders, a simple interface, and clear next steps.
How do you keep clients engaged day to day?
Smart push notifications and optional text messages, an easy Daily Feed, appointment reminders, phase updates, a daily streak counter, and milestone achievements guide clients to take small actions consistently.
What results do clients report?
70% of users say the app helps them feel less stressed about their case. Common feedback: 'I don't have to call the office as much—I get the updates I need right in the app.'
What if a client ignores notifications?
Reminders are spaced to avoid fatigue and reinforced with in‑app nudges. Visual motivators like the daily streak and milestones encourage quick check‑ins so clients don't fall behind.
Can we adjust the reminder cadence?
Yes. Firms can tune the frequency of phase messages and task reminders to match their workflow and client preferences.
How is engagement measured?
We track daily/weekly activity, request completions, pain‑score submissions, and appointment confirmations so your team can see real progress—not just logins.
Does this replace phone calls?
It reduces unnecessary check‑ins by surfacing real‑time updates in the app, while keeping your team available for conversations that truly need a call.