The Quilia app makes it easy to communicate with your legal team securely. Here's how to send messages and what to expect.
Sending a Message
- Open the Quilia app
- Tap the Messages or Chat icon
- Type your message
- Tap Send
What to Include in Your Messages
- Be specific about your question or update
- Include relevant dates and details
- Mention any deadlines if applicable
Example: "I have a doctor appointment on March 15th. Do I need to do anything special to prepare?"
Response Times
Your legal team typically responds within one business day. For urgent matters, indicate urgency in your message.
Types of Messages
Questions
"I received a bill from the hospital. Should I pay it or send it to you?"
Updates
"My doctor referred me to a specialist. The appointment is next Tuesday."
Concerns
"I'm having trouble sleeping due to pain. Should I mention this to my doctor?"
Tips for Better Communication
- Check your messages daily
- Respond promptly to requests from your attorney
- Don't hesitate to ask questions - that's what we're here for