How Can Legal Tech UGC Transform Your Practice?
7 videos
Explore our collection of videos showcasing how legal tech user-generated content (UGC) can revolutionize client interactions for personal injury attorneys. Learn valuable insights that can strengthen your practice and boost client satisfaction!
Vertical1:17Joe on Quilia: Faster Updates, Happier Clients, and Less Phone Tag
Joe Klenofsky breaks down why his firm is all-in on Quilia. Instead of juggling constant phone calls, chasing updates, or reminding clients what happened at appointments months ago, the team now gets everything straight from the Quilia app. Clients log pain scores, journal their injuries, upload documents, and track appointments right from their phone. The firm can add providers and upcoming appointments too. And with built-in chat, communication feels natural without another portal to manage. For Joe’s firm, the impact is real: smoother workflows, fewer interruptions, and clients who actually feel involved in their case. It’s simple, fast, and just works.
case management softwareclient communicationlaw firm efficiencypersonal injury attorneys
Vertical0:20Gavin on Quilia: Clarity Without the Chaos
Gavin gets straight to the heart of one of the biggest struggles in personal injury law: communication. Clients want clarity, but constant back-and-forth creates chaos for staff. Quilia changes that by giving clients a clear view of their case while freeing the team to focus on the legal work. It’s structure without the extra workload—a simple way to reduce stress for both clients and firms. For Gavin’s team, it’s exactly the kind of tool modern law firms need.
case management softwareclient communicationlaw firm efficiencypersonal injury attorneys
Vertical0:17Carmen on Quilia: Client Updates Without the Chase
Carmen points out one of the biggest challenges for law firms—getting consistent updates from clients. With Quilia, clients can easily check in, upload documents, and track treatment on their own, without staff constantly chasing them down. That simple shift saves teams hours of follow-up while keeping cases moving smoothly. Stronger updates, less stress, and more time to focus on building better outcomes.
case management softwareclient communicationlaw firm efficiencypersonal injury attorneys
Vertical0:15Naomi on Quilia: Less Follow-Up, More Focus
Naomi highlights one of the biggest challenges for personal injury firms: endless client follow-up. Quilia changes that dynamic by giving clients an easy way to stay engaged in their case without constant check-ins from staff. The result is a win-win—teams can stay focused on building stronger cases, while clients feel more informed and in control of their own process. Less chasing, more progress.
case management softwareclient communicationlaw firm efficiencypersonal injury attorneys
Vertical0:24Simon on Quilia: No More Chasing Clients
Simon shares how Quilia changed the way his firm manages client updates. Instead of constantly chasing clients for documents, treatment updates, or pain reports, the app lets clients handle it themselves—right from their phones. Everything shows up instantly and cleanly on the firm’s side, saving hours of back-and-forth. The result is smoother workflows, stronger case files, and happier clients who feel more involved in the process. Quilia doesn’t replace communication; it enhances it by automating the repetitive parts, so staff can focus on strategy instead of chasing updates. For Simon’s firm, it’s been a major boost in both efficiency and case quality.
case management softwareclient communicationlaw firm efficiencyclient updates
Vertical0:30Aria on Quilia: From Skeptic to Superfan
Aria admits she wasn’t sold on Quilia at first—thinking it was just a crutch for firms struggling with case management. But after seeing the latest version in action, she completely changed her perspective. Quilia doesn’t replace good case management; it makes it better. With clients more engaged, updates flowing in automatically, and staff freed from constant follow-ups, Aria’s team now has more time to focus on building stronger cases. The result? Better files, smoother workflows, and a clear upgrade to how the firm operates day-to-day.
case management softwareclient communicationlaw firm efficiencypersonal injury attorneys
Vertical0:22Amelia on Quilia: Clients Actually Use It
Amelia shares the biggest surprise about Quilia: clients really do use it. With a clear introduction and a little reminder at the start, clients quickly get comfortable logging updates, uploading documents, and tracking their own recovery. Instead of chasing down information, the firm receives organized updates directly from clients—without constant follow-ups. For Amelia’s team, it’s been a huge boost in keeping cases moving forward while saving staff hours of repetitive work.
case management softwareclient communicationlaw firm efficiencypersonal injury attorneys