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Requesting Police Reports from Clients

Jan 26, 2026Document Handling
Law FirmsPortal TutorialEvidenceDocuments

Guide clients through obtaining and sharing police reports for their personal injury case.

Police reports are crucial evidence in auto accident cases. Here's how to communicate about them with clients.

Initial Request

Quilia Portal Dashboard
The Quilia Portal dashboard showing client activity and recent updates
Do you have a copy of the police report from your accident? If not, I can request it, or you can obtain it from [local police department]. The report number is helpful if you have it.

If Client Has Report

Great, please upload the police report to the app. I'll review it for: 1) Liability determination, 2) Witness information, 3) Officer observations. This is important evidence for your case.

If No Report Was Filed

Client details page
View detailed client information and case activity
I understand no police report was filed at the scene. This isn't ideal but doesn't ruin your case. We'll rely more heavily on other evidence: photos, witness statements, and medical records.

Explaining Report Contents

I reviewed your police report. Here's what it shows: [summary]. The officer noted [key observations]. This [helps/creates challenges for] establishing fault. Let me know if you have questions.

Report Discrepancies

I noticed some discrepancies in the police report. The officer wrote [X] but you mentioned [Y]. Let's document your version of events in detail. Police reports aren't always 100% accurate and can be challenged.

How to Obtain

Provide clear instructions:

  • Contact [Department Name] Records Division
  • Request report number [X]
  • Fee is typically $5-15
  • Can often be requested online
  • Takes 3-5 business days

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