Support for Clients
App tutorials, guides, and FAQs to help you use Quilia effectively
Popular Articles
How to Log Your Daily Pain Levels
Step-by-step guide for clients on tracking pain levels in the Quilia app to strengthen their case.
How to Upload Documents to Your Case
Learn how to securely upload medical records, bills, and other documents through the Quilia app.
How to Message Your Attorney
Send secure messages to your legal team through the Quilia app and get faster responses.
How to Add Insurance Information in the Quilia App
To add your insurance information in the Quilia app, navigate to the Case tab and tap the Insurance button. Follow the prompts to input your policy details, upload images of your insurance cards, and ensure your legal team has accurate records for your case.
How to Enable CaseChat Message Translations on the App
The Quilia app enables automatic translation of CaseChat messages to your preferred language, facilitating communication with your legal team. To enable translations, open the app's Settings, toggle on message translations, and set your preferred language to ensure accurate translations.
How to Check Your App Version
Learn how to find your current app version to make sure you have the latest features and fixes.
All Articles
Should I Talk to the Other Insurance Company
Learn why you should direct all insurance communication through your attorney.
How Long Will My Case Take
Understand the typical timeline for personal injury cases and what factors affect duration.
How to Document Lost Wages
Track your lost income properly to maximize this component of your personal injury claim.
How to Track Your Medical Appointments
Use the Quilia app to keep your legal team informed about all your medical appointments.
What Happens If I Miss a Message
Don't worry - here's what to do if you missed a message from your legal team.
Why Does My Attorney Ask So Many Questions
Understand why your legal team needs detailed information and how it helps your case.
Case Journal Tab
The Case Journal Tab is a private space for you to document how your injuries affect daily life, with everything you write becoming part of your case record. Regular updates about everyday challenges and activities you miss strengthen your case by providing your attorney with a clearer picture of your quality of life changes.
Home Tab
The Home Tab is your central hub in the Quilia app, providing quick access to your attorney, messages, and personal settings while displaying pending tasks. Regularly checking this tab keeps you organized, engaged in your case, and ensures your attorney has the latest information for optimal case outcomes.
Accident Tab
The Accident Tab allows you to document crucial details about your accident, helping your attorney build a stronger case with organized facts, evidence, and records. Update it promptly with information about the incident, witnesses, vehicle damage, and insurance details to ensure effective representation and fair compensation.
Treatment Tab
The Treatment Tab in Quilia serves as a comprehensive medical diary, tracking appointments, pain levels, doctors, injury photos, and prescriptions. Regular updates enhance your case's credibility, providing essential evidence for your attorney to effectively advocate for you and secure the best outcome.
Wage Loss Tab
The Wage Loss Tab allows you and your attorney to track income lost due to injuries, ensuring your case reflects the full financial impact of your accident. Detailed records of missed work, along with doctor and employer verifications, strengthen your claim and support fair compensation efforts.
How to Communicate with Your Law Firm
Effective communication is essential in legal cases, and Quilia serves as your digital journal to share all relevant details with your attorney. By using Quilia to document updates, track progress, and upload important documents, you enhance your attorney's ability to build a strong case on your behalf.
How to Enter Data in Quilia App
A step-by-step guide on how to enter key case updates into Quilia, including treatment details, daily impacts, lost income, and accident info.
How to Download the Quilia App
Step-by-step instructions for downloading the Quilia app on any device and getting started with your case updates and communication.
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