TXRule 1.03
Client Communication Rules for Texas Law Firms
Texas Rule 1.03 requires attorneys to keep clients reasonably informed about the status of their matter and promptly comply with reasonable requests for information.
Rule 1.03 Key Requirements
- 1Keep clients reasonably informed about case status
- 2Promptly comply with reasonable requests for information
- 3Explain matters to the extent necessary for informed decisions
- 4Inform clients of settlement or plea offers promptly
Additional Texas Requirements
Language Access
Texas has a large Spanish-speaking population. While no statutory requirement exists, the State Bar encourages attorneys to accommodate language preferences, and many courts provide interpreter services.
Key languages: Spanish, Vietnamese, and Chinese
Statute of Limitations
Texas attorneys must advise clients of applicable limitation periods and document this advice in the client file.
Texas-Specific Considerations
- Texas has one of the highest volumes of motor vehicle accident cases in the nation
- Large Spanish-speaking population makes bilingual communication essential
- Texas Trial Lawyers Association (TTLA) provides additional practice resources
- Proportionality rules in discovery affect case communication strategies
How Quilia Helps Texas Firms Stay Compliant
- Automated status updates satisfy Rule 1.03's "reasonably informed" standard
- Full Spanish language support serves Texas's large Hispanic population
- Treatment tracking integration helps manage high-volume MVA caseloads
- HIPAA-compliant platform protects client information
- Documented communication history supports grievance defense
- Client portal provides 24/7 case access reducing staff inquiries
Texas Legal Resources
State Bar of Texas
Texas Trial Lawyers Association(TTLA)
Trial lawyers association providing practice resources and advocacy.
Learn MoreFrequently Asked Questions: Texas Attorney Communication
What are Texas attorneys' communication obligations under Rule 1.03?
Texas Rule 1.03 requires attorneys to keep clients reasonably informed about case status, promptly comply with reasonable information requests, and explain matters sufficiently for clients to make informed decisions. This includes promptly informing clients of settlement offers.
How often should Texas personal injury attorneys update clients?
While Texas doesn't specify a frequency, best practices recommend updates at least monthly for active cases. Significant developments like settlement offers, court dates, and medical status changes should be communicated immediately.
Can Texas law firms use automated client communication systems?
Yes, Texas law firms can use automated client communication systems for client communication. The State Bar has acknowledged that technology can help attorneys meet their communication obligations, provided the attorney maintains oversight and the communications are accurate and timely.
What are the consequences of poor client communication in Texas?
Communication failures are among the top reasons for grievances filed with the State Bar of Texas. Consequences can include private reprimand, public reprimand, suspension, or disbarment depending on severity and pattern of conduct.
How should Texas attorneys handle Spanish-speaking clients?
With over 29% of Texans speaking Spanish at home, providing Spanish-language communication is a competitive advantage and improves client outcomes. Client engagement platforms offer full Spanish language support, ensuring clients can engage with their case in their preferred language.
What documentation should Texas attorneys keep for client communications?
Texas attorneys should document all substantive client communications, including method, date, and content. This documentation is essential for defending against grievances and demonstrating Rule 1.03 compliance.
How can Texas firms reduce client communication overhead?
Client engagement platforms automate routine communications (appointment reminders, status updates, document requests) while maintaining the personal touch. Texas firms report significant reduction in administrative burden while improving client satisfaction.
Are there special requirements for Texas workers' compensation communications?
Texas workers' compensation cases have specific notice requirements and deadlines. Attorneys must ensure clients understand the non-subscriber vs. subscriber distinction and communicate all relevant deadlines clearly.
Legal Terms Every Texas Attorney Should Know
Clear communication requires understanding these fundamental concepts. Click any term to learn more.
Last updated: January 24, 2026
Reviewed by: Quilia Legal Compliance Team
Primary Source: State Bar of TexasKeep Your Texas Clients Informed - Automatically
Quilia helps Texas law firms maintain Rule 1.03 compliance while reducing administrative burden and improving client satisfaction.