NJRPC 1.4
Client Communication Rules for New Jersey Law Firms
New Jersey RPC 1.4 requires attorneys to promptly inform clients of matters requiring informed consent, keep clients reasonably informed, and explain matters for informed decision-making.
RPC 1.4 Key Requirements
- 1Promptly inform clients of matters requiring informed consent
- 2Reasonably consult about means to accomplish objectives
- 3Keep clients reasonably informed about status
- 4Promptly comply with reasonable requests for information
- 5Explain matters to extent necessary for informed decisions
Additional New Jersey Requirements
Language Access
New Jersey's diverse population includes significant Spanish, Portuguese, and Korean communities. Courts provide interpreter services.
Key languages: Spanish, Portuguese, Korean, Chinese, and Hindi
Statute of Limitations
New Jersey attorneys must clearly communicate applicable statutes of limitation and ensure clients understand deadline implications.
New Jersey-Specific Considerations
- New Jersey Association for Justice provides practice guidance
- Close proximity to NYC and Philadelphia creates cross-border practice considerations
- Diverse population requires robust multilingual capabilities
- No-fault auto insurance system requires clear client explanation
- High density creates significant personal injury caseloads
How Quilia Helps New Jersey Firms Stay Compliant
- Automated updates maintain RPC 1.4 compliance at scale
- Extensive multilingual support serves NJ's diverse population
- Treatment tracking helps manage no-fault case requirements
- HIPAA-compliant platform protects client information
- Communication logging supports OAE compliance
- Client portal reduces status calls while improving satisfaction
New Jersey Legal Resources
New Jersey State Bar Association
New Jersey Association for Justice(NJAJ)
Trial lawyers association providing practice resources and advocacy.
Learn MoreFrequently Asked Questions: New Jersey Attorney Communication
What does New Jersey RPC 1.4 require for client communication?
New Jersey RPC 1.4 requires attorneys to promptly inform clients of matters requiring consent, consult about strategy, keep clients reasonably informed, and explain matters for informed decision-making.
How does New Jersey's no-fault system affect communication?
New Jersey's no-fault auto insurance system requires attorneys to explain PIP coverage, verbal threshold vs. limitation on lawsuit options, and when clients can pursue tort claims. Clear communication is essential.
How does the OAE handle communication complaints?
The Office of Attorney Ethics investigates communication failures actively. Failure to communicate is a leading cause of grievances, with sanctions ranging from admonition to disbarment.
What languages should New Jersey firms support?
New Jersey's diversity makes multilingual support essential. Spanish is critical, along with Portuguese, Korean, Chinese, and Hindi in various communities.
Can New Jersey attorneys use automated communication systems?
Yes, technology-assisted communication is permitted. HIPAA-compliant client engagement platforms help maintain regular client contact while managing high caseloads.
How often should New Jersey attorneys update clients?
Best practices recommend monthly updates for active cases, with immediate communication for settlement offers, court dates, and significant developments.
What are the verbal threshold and limitation on lawsuit options?
New Jersey offers two auto insurance options that affect lawsuit rights. Attorneys must clearly explain these options and their implications for any potential claim.
How can New Jersey firms improve communication efficiency?
Client engagement platforms automate routine communications while maintaining personalized service, helping firms scale while maintaining RPC 1.4 compliance.
Legal Terms Every New Jersey Attorney Should Know
Clear communication requires understanding these fundamental concepts. Click any term to learn more.
Last updated: January 24, 2026
Reviewed by: Quilia Legal Compliance Team
Primary Source: New Jersey State Bar AssociationKeep Your New Jersey Clients Informed - Automatically
Quilia helps New Jersey law firms maintain RPC 1.4 compliance while reducing administrative burden and improving client satisfaction.