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MORule 4-1.4

Client Communication Rules for Missouri Law Firms

Missouri attorneys must keep clients reasonably informed about case status, promptly respond to information requests, and explain matters as necessary for informed decisions.

Rule 4-1.4 Key Requirements

  • 1Promptly inform clients of decisions requiring consent
  • 2Consult about means to accomplish client objectives
  • 3Keep clients reasonably informed about case status
  • 4Respond promptly to reasonable information requests
  • 5Explain matters for informed decision-making
View official rule text

Additional Missouri Requirements

Language Access

Missouri does not have formal language access requirements for attorneys, but the state has growing Hispanic and Bosnian communities, particularly in Kansas City and St. Louis.

Key languages: Spanish, Bosnian, and Vietnamese

Statute of Limitations

Attorneys must notify clients of applicable statutes of limitations. Missouri generally has a 5-year statute of limitations for personal injury claims.

Missouri-Specific Considerations

  • Kansas City and St. Louis markets have distinct client expectations
  • Strong personal injury and medical malpractice practice areas
  • Rural agricultural areas require flexible communication
  • Bi-state practice near Kansas requires awareness of both states' rules

How Quilia Helps Missouri Firms Stay Compliant

  • Automated updates serve both urban and rural clients
  • Treatment tracking supports personal injury management
  • Mobile platform reaches clients across Missouri
  • Secure messaging protects confidential communications
  • Communication logs demonstrate Rule 4-1.4 compliance

Missouri Legal Resources

The Missouri Bar

Official WebsiteDiscipline & Ethics

Missouri Association of Trial Attorneys(MATA)

Trial lawyers association providing practice resources and advocacy.

Learn More

Frequently Asked Questions: Missouri Attorney Communication

What are Missouri attorney communication requirements?

Missouri Rule 4-1.4 requires keeping clients reasonably informed, responding promptly to inquiries, and explaining matters for informed decisions.

How do Missouri attorneys serve diverse markets?

Missouri attorneys must adapt communication styles for sophisticated urban clients and rural communities alike.

What are penalties for communication failures in Missouri?

The Office of Chief Disciplinary Counsel can pursue sanctions from admonition to disbarment.

Does Missouri require written fee agreements?

Written agreements are required for contingency fees and recommended for all client matters.

How does Quilia help Missouri firms?

Quilia automates client updates across Missouri's diverse markets while ensuring ethical compliance.

Are electronic communications accepted in Missouri?

Yes, electronic communications are fully accepted with appropriate security measures.

What communication issues lead to Missouri complaints?

Common complaints include failure to return calls, inadequate case updates, and unresponsiveness.

How should Missouri PI attorneys handle communication?

Personal injury attorneys should provide regular updates on case status, treatment coordination, and settlement options.

Legal Terms Every Missouri Attorney Should Know

Clear communication requires understanding these fundamental concepts. Click any term to learn more.

NegligenceDamagesStatute of LimitationsLiabilitySettlementContingency FeeDiscoveryDuty of Care
Browse all legal terms →
Last updated: January 24, 2026
Reviewed by: Quilia Legal Compliance Team
Primary Source: The Missouri Bar

Keep Your Missouri Clients Informed - Automatically

Quilia helps Missouri law firms maintain Rule 4-1.4 compliance while reducing administrative burden and improving client satisfaction.

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