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CTRule 1.4

Client Communication Rules for Connecticut Law Firms

Connecticut attorneys must promptly inform clients of significant matters, keep them reasonably informed, and explain matters to the extent reasonably necessary for informed decisions.

Rule 1.4 Key Requirements

  • 1Promptly inform clients about matters requiring informed consent
  • 2Reasonably consult about means to accomplish objectives
  • 3Keep clients reasonably informed about case status
  • 4Promptly comply with reasonable information requests
  • 5Explain matters to extent needed for informed decisions
View official rule text

Additional Connecticut Requirements

Language Access

Connecticut does not have formal language access mandates for private attorneys, but courts provide interpreter services and the state has significant Spanish and Portuguese-speaking communities.

Key languages: Spanish, Portuguese, Polish, and Chinese

Statute of Limitations

Attorneys must notify clients of applicable statutes of limitations. Connecticut generally has a 2-year statute of limitations for personal injury claims.

Connecticut-Specific Considerations

  • Proximity to New York creates competitive market for client service
  • Strong insurance defense and plaintiff personal injury sectors
  • Affluent client base often expects premium communication service

How Quilia Helps Connecticut Firms Stay Compliant

  • Premium client portal meets elevated expectations
  • Automated updates ensure consistent Rule 1.4 compliance
  • Secure messaging maintains confidentiality requirements
  • Treatment tracking coordinates personal injury cases
  • Documentation supports defense against grievances

Connecticut Legal Resources

Connecticut Bar Association

Official WebsiteDiscipline & Ethics

Connecticut Trial Lawyers Association(CTLA)

Trial lawyers association providing practice resources and advocacy.

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Frequently Asked Questions: Connecticut Attorney Communication

What does Connecticut Rule 1.4 require?

Connecticut Rule 1.4 requires attorneys to keep clients reasonably informed, respond promptly to inquiries, and explain matters sufficiently for informed decision-making.

How do Connecticut attorneys handle client communication expectations?

Given competitive markets near New York, Connecticut attorneys often provide enhanced communication services to meet elevated client expectations.

What are the penalties for communication failures in Connecticut?

The Statewide Grievance Committee can impose sanctions including reprimand, suspension, or disbarment for Rule 1.4 violations.

Does Connecticut require specific fee disclosures?

Yes, contingency fee agreements must be in writing and clearly explain the fee arrangement, expenses, and client obligations.

How does Quilia help Connecticut firms compete?

Quilia provides the premium client experience that Connecticut clients expect while automating compliance with ethical obligations.

Are electronic communications acceptable in Connecticut?

Yes, electronic communications are fully accepted, provided confidentiality is maintained and appropriate security measures are in place.

What communication issues lead to complaints in Connecticut?

Common grievances include failure to communicate settlement offers, inadequate case updates, and unresponsiveness to client inquiries.

How should Connecticut PI attorneys handle client updates?

Personal injury attorneys should provide regular status updates, explain medical treatment coordination, and clearly communicate settlement options.

Legal Terms Every Connecticut Attorney Should Know

Clear communication requires understanding these fundamental concepts. Click any term to learn more.

NegligenceDamagesStatute of LimitationsLiabilitySettlementContingency FeeDiscoveryDuty of Care
Browse all legal terms →
Last updated: January 24, 2026
Reviewed by: Quilia Legal Compliance Team
Primary Source: Connecticut Bar Association

Keep Your Connecticut Clients Informed - Automatically

Quilia helps Connecticut law firms maintain Rule 1.4 compliance while reducing administrative burden and improving client satisfaction.

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