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ARRule 1.4

Client Communication Rules for Arkansas Law Firms

Arkansas requires attorneys to keep clients reasonably informed about case status, promptly comply with reasonable information requests, and explain matters as needed.

Rule 1.4 Key Requirements

  • 1Promptly inform clients of decisions requiring consent
  • 2Consult about means to accomplish client objectives
  • 3Keep clients reasonably informed about case status
  • 4Respond promptly to reasonable information requests
  • 5Explain matters for informed client decisions
View official rule text

Additional Arkansas Requirements

Language Access

Arkansas does not have formal language access requirements for attorneys, but the state has a growing Hispanic population, particularly in the northwest and poultry-processing regions.

Key languages: Spanish and Marshallese

Statute of Limitations

Attorneys must notify clients of applicable statutes of limitations. Arkansas generally has a 3-year statute of limitations for personal injury claims.

Arkansas-Specific Considerations

  • Mix of urban Little Rock market and rural communities requires flexible communication
  • Strong workers' compensation and personal injury practice areas
  • Close-knit legal community values client service reputation

How Quilia Helps Arkansas Firms Stay Compliant

  • Automated updates keep clients informed per Rule 1.4
  • Secure messaging protects confidential communications
  • Treatment tracking supports personal injury case management
  • Mobile app reaches clients throughout Arkansas
  • Communication records demonstrate compliance

Arkansas Legal Resources

Arkansas Bar Association

Official WebsiteDiscipline & Ethics

Arkansas Trial Lawyers Association(ATLA)

Trial lawyers association providing practice resources and advocacy.

Learn More

Frequently Asked Questions: Arkansas Attorney Communication

What are Arkansas attorney communication requirements?

Arkansas Rule 1.4 mandates keeping clients reasonably informed, responding promptly to inquiries, and explaining matters sufficiently for informed decisions.

How often should Arkansas attorneys update clients?

While no specific timeline exists, attorneys must keep clients "reasonably informed" based on case activity and client needs.

What are consequences of communication failures in Arkansas?

The Arkansas Supreme Court Committee on Professional Conduct can impose sanctions from reprimand to disbarment for Rule 1.4 violations.

Does Arkansas require written fee agreements?

Written fee agreements are required for contingency fees and recommended for all representations to avoid disputes.

Can Arkansas attorneys use text messaging with clients?

Yes, with appropriate confidentiality protections and client consent, text messaging is a permitted communication method.

How does Quilia help Arkansas law firms?

Quilia automates client updates, provides secure communication channels, and documents all interactions to demonstrate ethical compliance.

What communication issues lead to Arkansas bar complaints?

Common complaints include failure to return calls, inadequate case updates, and not explaining legal processes to clients.

Are there special rules for Arkansas personal injury cases?

Personal injury attorneys must ensure clients understand case status, medical treatment coordination, and settlement options.

Legal Terms Every Arkansas Attorney Should Know

Clear communication requires understanding these fundamental concepts. Click any term to learn more.

NegligenceDamagesStatute of LimitationsLiabilitySettlementContingency FeeDiscoveryDuty of Care
Browse all legal terms →
Last updated: January 24, 2026
Reviewed by: Quilia Legal Compliance Team
Primary Source: Arkansas Bar Association

Keep Your Arkansas Clients Informed - Automatically

Quilia helps Arkansas law firms maintain Rule 1.4 compliance while reducing administrative burden and improving client satisfaction.

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