Does Quilia integrate with our case management system?
Yes. We integrate with Filevine, 8am MyCase, 8am CasePeer, and more. Client info flows directly into your system automatically—no double entry.
Do we have to manage a separate portal?
No. Quilia is the anti-portal. Traditional portals make your team do more work—Quilia does the opposite. Clients handle their own updates, and those updates flow into your CMS. No extra logins or systems to manage.
Does Quilia work with Clio?
Yes. Quilia connects with Clio to sync client communication, documents, and request responses into your case files. We handle the client side, so your team can stay focused.
How does Quilia enhance Clio's client portal?
While Clio has basic client communication features, Quilia adds automated treatment tracking, pain score logging, appointment reminders, and mobile-first engagement. It transforms passive clients into active participants in their case.
Can Quilia sync with Clio's matter management?
Yes. All client data, messages, documents, and treatment updates automatically sync to the appropriate matter in Clio. Everything is organized and accessible within your existing Clio workflow.
Does Quilia work with Clio's billing features?
Quilia doesn't handle billing directly, but the data we collect (treatment compliance, pain scores, document uploads) provides better documentation that can support your billing process and case value calculations.
Can I use Quilia with Clio's mobile app?
Yes. Quilia works alongside Clio's mobile app. Your team can access everything through Clio's interface, while clients use Quilia's mobile app for engagement and updates.
What if my CMS isn't listed?
We support custom setups through Zapier and API, and we're constantly expanding our integration list. If your CMS isn't listed, we'll work with you to make it happen.
How long does it take to set up an integration?
Most integrations can be set up in under 30 minutes. We handle the technical configuration, and you just need to connect your account. Some custom integrations may take a few days depending on complexity.
Do I need technical knowledge to set up integrations?
No. Our integrations are designed to be plug-and-play. We provide step-by-step guides and our team can help with setup if needed. Most firms are up and running the same day.
Can I use multiple case management systems with Quilia?
Yes. You can connect Quilia to multiple case management systems if your firm uses different platforms for different case types. Each integration works independently.
What happens if my case management system updates or changes?
We monitor all our integrations and update them automatically when case management systems release new versions. You don't need to do anything—the integration continues working seamlessly.
Is my data secure when syncing between systems?
Absolutely. All data transmission is encrypted using industry-standard security protocols. We maintain the same security standards as your case management system to ensure client confidentiality.
Can I customize what data syncs between Quilia and my CMS?
Yes. You can configure which types of data sync between systems. Most firms sync everything, but you can choose to sync only specific data types if preferred.
What if the integration stops working?
We monitor all integrations 24/7 and fix issues immediately. If something goes wrong, our team is notified automatically and resolves it quickly. You'll rarely notice any downtime.
What is Clio for Clients?
Clio for Clients is a secure mobile app that allows law firms to send messages, share documents, and manage calendar events with their clients. It is part of the Clio suite and is designed to streamline client communication.
How is Quilia different from Clio for Clients?
Quilia focuses on client action and follow-through. While Clio for Clients centers around messaging and document sharing, Quilia includes automation for treatment reminders, case phase messaging, compliance tracking, and more—all specifically designed for personal injury cases.
Can I use Quilia if I already use Clio?
Yes. Quilia is designed to work alongside your current tools. Many firms use Quilia to complement their existing Clio setup, especially when they want better engagement and automation on the client side.
Which is better for personal injury law firms, Quilia or Clio for Clients?
For personal injury firms that rely heavily on client follow-through, Quilia is typically the better fit. It's built specifically to support treatment tracking, automated updates, and client education—all areas that directly affect case value.
Does Clio for Clients help with treatment compliance?
No. Clio for Clients doesn't track or prompt clients to follow their treatment plan. Quilia was built with this in mind, helping firms avoid gaps in care that could impact claim outcomes.
