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Thursday, October 2, 2025

CaseChat: Real-Time Translation & Activity Logs

By Jeremiah Ramiscal
Attorney PortaliOSAndroidChrome Ext

This update adds real-time translation, a redesigned chat interface, and more reliable notifications to CaseChat. Your team can now communicate with clients in their preferred language directly within the app.

 

Key Updates in This Version

Real-Time Translation

Now your team can communicate seamlessly with clients in their preferred language, no matter what they speak.

  • Instantly translates client messages into your chosen language

  • Smart detection automatically identifies and routes different languages

  • Staff and clients can set their language preferences once and stay consistent

Why it matters: Personal injury firms serve diverse communities. With real-time translation, your team can build trust and accuracy from the very first message — without hiring interpreters or juggling external tools.

CaseConnect mobile chat view — enabling clear, secure communication between attorneys and clients directly within the Quilia app.
CaseConnect mobile chat view — enabling clear, secure communication between attorneys and clients directly within the Quilia app.

A Modern Chat Experience

CaseChat has been redesigned to look and feel more intuitive, whether you're at your desk or on the go.

  • Cleaner layout with clearer message organization

  • Streamlined file sharing for faster document handoff

  • Responsive design optimized for mobile and desktop

📌 CaseChat is available wherever you work best — in the Quilia Portal, through the CaseConnect Chrome extension, or via the attorney login on our mobile app.

CaseConnect alongside CMS (Filevine pictured) — enabling attorneys to manage case updates and chat with clients in real time, all within one workspace.
CaseConnect alongside CMS (Filevine pictured) — enabling attorneys to manage case updates and chat with clients in real time, all within one workspace.

Why it matters: A faster, cleaner interface means less time digging for messages and more time focused on the client.

CaseChat Activity Log

Stay fully up to date by checking the Activity Log from CaseChat.

  • See every client action in one timeline — from messages to uploads

  • Track read receipts so you know when clients have viewed your updates

  • Keep case communication organized and easy to review

Case Activity screen in Quilia — giving attorneys real-time visibility into client actions, updates, and case progress right from the mobile app.
Case Activity screen in Quilia — giving attorneys real-time visibility into client actions, updates, and case progress right from the mobile app.

Why it matters: The Activity Feed gives your team complete visibility into client communication, so nothing gets overlooked.

Other Enhancements

  • Faster chat loading and smoother performance

  • Recent messages always appear at the top of each conversation

  • Attachments now open reliably across all devices

  • Added a search bar to the attorney login on the app for easy client-message look up

What's Next in Quilia

We're working on new features to give your firm even more flexibility:

Requests — Custom, On-the-Spot Forms

  • Digitize any paper form your staff currently uses

  • Instantly request documents, updates, or details directly in Quilia

  • Keep client responses organized, case-ready, and tied to the matter at hand

📌 Update: Custom Requests launched in October 2025. See Custom Requests Are Here for details.